Erika Feinberg Detailed Resume

OCM, Operations Leadership, Programs & Partnerships

Techie, Workflow, Articulations & Training Ninja, Turnaround Expert


Public Speaker, Corporate Trainer, Event & Programs Manager

Erika has re-designed and led three businesses into award-winning (and loved) market-leaders, (in very crowded markets). They’ve grown from zero to tens of millions with little structure or resources. This latest national, multi-channel, multi-location merchant and education company was adored and generated over $90 million in revenues before it successfully sold in 2014. (Cash-pay DME sales through hospitals, sports teams, hotels/conference centers, IL/AL/SNF, Govt agencies…)

  

She has a keen ability to reap best results from negotiations, events, partnerships, communications, staff mindset and development programs. She designs and delivers on strategic partnerships, marketing trainings, operations trainings (and ignites productivity around mission/vision). Her expertise runs deep and wide: Through technology, medical care innovations, care outcomes, healthcare and CEU education; retail, online, call centers, CRM, and print marketing. 

  1. Energizer Bunny work ethic who delivers on details as well as she performs on stage.
  2. Highly skilled (and fast) decision maker for results strategies, setting priorities and KPIs, leveraging technology to stay optimally organized, and empowering and bringing the best out in people. 
  3. She reads her surroundings and identifies opportunities that no one else can see.
  4. She is a transformational leader who is also compliant at delivering on what’s demanded of her.
  5. She excites well-oiled teamwork and yields the best possible results out of existing resources.

She helps contribute to improving the business leadership experience, articulations, curriculum, connecting the community (and best choices of referral partners) with your offerings in the fastest and most compelling fashion…and excites the way the market is served!

Super Hero Powers

Super Hero Powers: Strategist, leader and do-er. Attaining the best results from existing resources, identifying and managing KPIs, exciting mindsets, connecting the dots, crafting programs and win-win models/establishing strategic partnerships, creating content and curriculum, copy editing, and transforming costs into profits.


Expert Level Technical Skills: Types 85 WPM, Microsoft Suite, Adobe Suite, major CRMs, eMail marketing systems, Marketo, Hubspot, Infusionsoft, analytics, AV Systems, event planning systems, LMS, CMS, Dokeos, Blackboard, NoteBowl, ISD, HCD, QuickBooks, Peachtree, JDE, eCommerce T.P., I.T., social media platforms, presentation and curriculum development. Also have call center, accounting, and logistics/shipping system software experience.

Education and Awards & Recognition

Western International University – Master’s in Human Dynamics (Cross-Cultural Communications, Technologies/Channels, Decision-Making and Transformational Leadership Strategies) 2018 

Boston University – B.S. Mass Communications, Marketing & Advanced Studies in Business, 1987

College Class President, Dean’s List

Private High School Salutatorian 

Numerous ongoing advanced executive trainings in sales, marketing, negotiations, finance, logistics, technology infrastructure, ISD and LMS systems, public speaking (Toastmasters), DON CEU approval, data automation, eCommerce and operations. 

  

AWARDS AND RECOGNITION:

Asked to write a chapter in the book, Purpose, Passion & Profits for a #1 top selling publisher.

Won 40 under 40 from the Phoenix Business Journal.

Invited onto the Board of eStreet Capital and acquired by the company.

Athena Nominee 2002

ActiveForever was incorporated into Kauffman Foundation’s FastTrac Entrepreneurship Education curriculum as “Company Done Right” case study.

Recognized by SCORE and AMEX as the success story of the year and Keynoted annual conference.

Brought into UPS to speak to all national departmental directors about customer service and strategies.

Professional Roles & Accomplishments

Chief Marketing & Development Officer, Public Speaker, Author

Paradise Valley/Phoenix, AZ

https://www.linkedin.com/in/erikafeinberg

Currently authoring a keynote story for a publisher-backed book called 

Purpose, Passion & Profit

Launching 2018 Q3.

Created ApexOutcomes to serve ActiveForever post acquisition. (2014-Present)

Currently serving multiple clients in helping establish most effective business growth strategies for turnarounds, re-invigorations. Crafting multi-channel articulations/sales presentations, creating tools and workshop curriculum, negotiating pricing/agreements, teaching interactive workshops, and public speaking.

Entrepreneur in Residence & Student Venture Mentor

Appointed as Entrepreneur in Residence for ASU. This was a new position that I delivered on and simultaneously further defined. 

Served all schools/disciplines, and all levels of degrees. (2015-2016)

Worked closely with community business leaders who actively mentor student ventures.


Participated in pitch competitions and trained many teams that led to venture funding for these student ventures.

Many of the student ventures I worked with are now commercial ventures.

CEO. Also acted CFO, COO, CMO, CSO, Training & Development

Tiny ‘mom and pop’ became of one of the highest-ranked ecommerce businesses in the country with retail showrooms, medical education materials, programs and services, print product catalogs, 3PL distribution services, call center, and sales/marketing/creative agency services.  (2004-2014)

The company was run like a living M.B.A. and became a marketing/sales services business to strategic partners and its suppliers, due to its operational efficiencies, its innovative spirit and ka pow approach.


Multi-Channel Merchant Turned Full-Service Creative Agency!

On the surface, the company appeared to be a retailer of devices and consumer medical products, yet it evolved into being a full-service sales and high-integrity lead generation marketing services agency to its suppliers and sponsors/strategic partners such as drug companies, surgical parts companies, medical and travel content distributors, hotels, casinos, planned communities, and healthy lifestyle companies. Oh, and its warehouse became a highly efficient 3PL before FBA even existed!Under Feinberg’s leadership, the company became one of the most respected multi-channel sources of equipment, supplies and device innovations to the medical, OSHA, safety, corporate, government, patient care, travel and athletics markets.


Feinberg led the establishment of:

  • The overall growth strategy of the business, hiring, training, professional development
  • All processes, operations, negotiations, KPI definition/management, articulations and materials
  • Topography and I.T. infrastructure (specifications development and project management)
  • Applied a new win-win industry partnership model to its supply chain; landing over 850 suppliers
  • Designed and managed all marketing and partnership events, full lifecycle, including outcomes
  • The company grew as fast as 200,000% and served more than 1 million B2B and B2C customers
  • The double-opt in email list grew to just under ½ million loyal and responsive recipients
  • The company generated over $90 million in revenues, quite efficiently, through 2014 as a direct effect of Feinberg’s efforts, with only 1 outbound sales person; most sales were inbound
  • The website, and overall web presence, including its social media, has changed notably under the new ownership, yet under Feinberg’s leadership, the eCommerce website, and social media presence, was one of the top naturally ranked in the country despite a very crowded marketplace, and also served approximately 750,000+ visitors/month. (Defined and overachieved all KPI’s)
  • Successfully completed a real estate sale, and 100% stock sale of the company within 6 weeks

Retained Search Business was Purchased By a VC we Served

eStreetSearch/eStreet Capital purchased Incite– Tempe, Arizona: 

Top Producing Retained Executive Search Professional in Software & Media Industry from 1999-2003

Incite Partners – Scottsdale, Arizona: Founder, Managing Partner 1999 – 2000 

(Acquired by eStreet)

  • Served a variety of top-brand technology companies in the industry such as Oracle Corporation, Turner/Time Warner, BroadVision, Juniper Networks, venture capital and private equity firms. 
  • Helped perform Market Research as well as Retained Executive Search services; identifying executives and building executive teams for new business units, or replacements/improvements.
  • Worked on retainer, serving boards of directors and “C” level executives, and had to work fast; to build new business units or repair failing ones to positively affect shareholder value. 
  • Successfully negotiated, structured and completed a total acquisition of Incite Partners to one of the venture capital companies it was serving (eStreet Holdings), within a 2-month time frame.
  • Retained to work inside the venture capital fund post acquisition.

Pearson Partners Division of Pearson & Associates – Scottsdale, Arizona: 

Retained Executive Search Specialist (Retained Executive Level Search Division) 1990 – 1999

  • Consistently broke company-wide production records and achieved retained search billings that were hundreds of thousands of dollars above anyone else in the firm, with consistency, all 9 years! 

Logix, Inc. – Waltham, Massachusetts: 2 years as a Corporate Market Research Associate 1987-1989 

_______________


PASSIONATE ABOUT EXERCISING HER HIGHLY INTERACTIVE STYLE OF PUBLIC SPEAKING


NOW PRACTICES & TRAINS HER MODEL:

www.MastermindCulture.com


SHE ALSO AUTHORED HER STORY IN A BOOK FOR A PUBLISHER; 

IT'S LAUNCHING THIS YEAR! 

Purpose, Passion & Profits

Philanthropic and Entrepreneurial Activities (& Public Speaking)

Misc: eMarketing Inc. Scottsdale, AZ: 

Investor and Co-Founder 1999-2001

  • Helped plan, launch and position eMarketing to turn a profit within three months; serving brands such as Kraft, Marriott, Quaker Oats, Georgia Pacific, Forever Living Companies, and Conagra. 
  • The company, very uniquely, helped large organizations leverage the internet to do business with one another more effectively, as well as leveraged the internet to generate (often new) revenue.
  • The business was one of the original “Digital Agencies”, grew over 3,000%, and completed a successful sale to the nation’s largest privately held promotions company within two years. 

Misc:  Social Venture Partners Arizona 

Phoenix, AZ: Investor, Co-Founder, Board Member January 2000 A venture philanthropy organization funding and advising non-profits serving children and education. 

  • Helped attract 120 high profile investors who all invest cash and time/expertise into investees. 
  • Helped build a very impressive and effective board of directors, as well as sub committees that paired investees’ desires and expertise with the diverse needs of the investees.
  • Served on the Board of Directors, also served on the board of our investees.
  • The organization’s venture philanthropy model is now duplicated and practiced throughout the U.S. and worldwide. The model is also endorsed and used by McKinsey and Company.

Misc: Mentor and Teacher for Rising Tycoons Scottsdale, AZ: This is a teen and millennial leadership, business and financial literacy development program that serves private and charter schools, community colleges and universities.


Misc: Mentor and Interactive Workshop Leader for BossBabes: Teaching and inspiring high-achieving millennial business women.

     

Personal Interests

Philanthropy, writing, reading biographies, sunshine/outdoors, staying healthy and fit, investing/advising, learning new technologies, national and worldwide travel, skiing, mountain biking, business and leadership techniques,  arts, opera, symphony, driving fast cars and classic cars, enjoying my amazing IT/MBA/eCommerce rock star of a husband who also renovates cars from the frame-up, spending time with two profoundly impressive and amusing children now at Barrett/ASU finance and graphic design/programming.